Program Descriptions for CPCU Chapters

Does your CPCU Society chapter need a dynamic, impactful speaker for I-Day or an upcoming monthly meeting?

Amy C. Waninger is an audience favorite at CPCU Society Annual Meetings and Leadership Summits. Chapters in eleven U.S. states, from Arizona to Northeast New York, have already hired her to inspire, engage, and educate their members. As a CPCU designee herself, Amy is “one of us” …and it shows!

Why Choose Amy?

With over a decade in the insurance industry, Amy understands your members’ passions, frustrations, and aspirations. What’s more, she is passionate about sustaining the industry!

Amy earned her CPCU designation in 2016. She later achieved the Certified Insurance Data Manager (CIDM) designation from IDMA. In addition, she holds Associate designations from The Institutes in Insurance Data Analytics (AIDA), Information Technology (AIT), Management (AIM), Claims (AIC), and General Insurance (AINS).  Amy is a Professional Member of National Speakers Association and a Prosci Certified Change Practitioner. Her other credentials include two degrees from Indiana University and a “World’s Best Mom” coffee mug.

Most Popular Programs for CPCU Chapters

Expand the titles below for program descriptions and learning objectives.


Is your professional network as diverse as the workforce and community around you? If not, you could be missing important opportunities for your career and your company. Learn about the challenges we all face in making meaningful connections, the impacts of these missed connections, and how to recognize and overcome them. This session will help you remove the artificial barriers that may be keeping you from your next mentor, star hire, or big customer.

This session meets the annual diversity programming requirement for Center of Excellence.

Learning Objectives

  • Understand the role unconscious bias plays in everyday decision-making
  • Assess the breadth and depth of your own professional network
  • Identify inclusive behaviors and effective networking strategies


Your industry is changing more rapidly than ever before, bringing a barrage of discussions about disruption, agility, and resilience. Professionals who adapt quickly can seize new opportunities and manage their careers. This session will introduce various models for understanding personal and organizational change, as well as techniques for identifying and overcoming fear, resistance, and uncertainty. Participants will work through a guided exercise to prepare for a current or imminent change. They will leave with an action plan that puts them in the driver’s seat.

Learning Objectives

  • Recognize different models for understanding change from an organizational and personal perspective
  • Identify different responses to change, including fear and resistance, in yourself and others
  • Evaluate productive behaviors and resilience strategies
  • Create a personalized action plan for a current or imminent change in your life or career


Many people shy away from giving constructive feedback because they fear conflict. And while many are quick to praise for a job well done, few do so in a meaningful way. In this session, you’ll learn a simple and effective four-step method (called “BITE”) for giving feedback. We’ll practice strategies for accepting both compliments and criticisms gracefully. By the end of this workshop, you’ll quickly become confident coaching up, down, and across your organization. What’s more, you’ll be ready to seek out more meaningful feedback to propel you forward in your career.

Learning Objectives

  • Identify and practice four steps to giving positive feedback / affirmation
  • Identify and practice four steps to giving constructive feedback / redirection
  • Learn strategies to seek out meaningful feedback
  • Evaluate your typical responses to feedback and identify new responses


Participation in ongoing professional development is an important component of a winning career management strategy. But how do you influence your team or organization to adopt a “learning culture” that values professional excellence? This program will help you build and sustain an environment that supports your pursuit of lifelong learning!

Learning Objectives

  • Explain the organizational benefits of having a learning culture
  • Identify the cultural drivers necessary to support ongoing professional development
  • Recognize the importance of embracing change as a common value
  • Avoid common pitfalls to get the most out of your learning & development efforts

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