Category: Articles
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Listening and Empathy: Critical for Success
Listening is a skill. Few other skills are more critical for effective communication and strong leadership than the ability to listen. In fact listening is one leadership skill that ranks far and above all others in determining your overall success as a leader according to a new High-Resolution Leadership report from Development Dimensions International (DDI),…
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Learn to Get Comfortable with Change [575 words]
Your world is changing more rapidly than ever before, bringing a barrage of industry discussions about disruption, agility, and resilience. Professionals who adapt quickly can seize new opportunities and manage their careers. It’s time for each of us to get comfortable with change. What Keeps CEOs Up at Night? Deloitte tells us that 90 percent…
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Why Create a Learning Culture? [727 words]
Why Create a Learning Culture? Peter Drucker famously said, “Culture eats strategy for breakfast.” In other words, your strategy will go nowhere if your culture doesn’t support it. I would take this a step further and say “culture IS strategy.” Any goal that you intend to reach will fail, unless your culture is aligned to that…
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Why Your Insurance Agency Should Be More Inclusive [1033 words]
Typically, my articles speak generally to professionals in a variety of roles and industries. Today though, I want to address insurance agents directly. Why Insurance Agents? I spent more than a decade working in the insurance industry. Because of this, I appreciate the unique role insurance plays in our society. First, insurance makes all economic…
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Deviled Eggs and the Recipe for Success [317 words]
My grandma’s deviled eggs were legendary. They were always the first thing to go at family gatherings. One time I asked her what she put in them to make them so good. She said “It’s not hard. You just put a little bit of whatever you’ve got in your fridge.” “But, Grandma,” I said, “I…