Intercultural Conflict Style (ICS) Improves Teamwork

The benefits of using the Intercultural Conflict Style (ICS) assessment for individuals and teams are numerous. The ICS assessment is a valuable tool for improving intercultural communication and resolving conflicts in a diverse workplace. By understanding their own and others’ conflict styles, individuals can navigate disagreements more effectively, leading to a more harmonious and productive work environment.

Understanding Intercultural Conflict Styles

The ICS assessment identifies conflict styles along two axes: direct/indirect and emotional restraint/expression. Each quadrant has its own characteristics, and individuals may have a preferred style based on their cultural background or personal experiences. By becoming aware of these different styles, team members can learn to adapt their approach to conflict and better understand the perspectives of their colleagues.

Benefits of Intercultural Conflict Style (ICS) Assessments for Individuals

For individuals, the ICS assessment can lead to improved self-awareness and emotional intelligence. It helps individuals recognize their default conflict style and provides strategies for expanding their repertoire to be more effective in various situations. This self-awareness can lead to better relationships, reduced stress, and increased confidence in handling conflicts.

Benefits of Intercultural Conflict Style (ICS) Assessments for Teams

For teams, the ICS assessment can improve communication, collaboration, and decision-making. By understanding each other’s conflict styles, team members can preemptively address potential conflicts and work together more cohesively. This can lead to higher productivity, stronger working relationships, and a more inclusive and supportive team culture.

Lead at Any Level Now Offers the ICS

Lead at Any Level offers ICS assessments, training, and coaching through authorized team members. Our experts can provide personalized support to help individuals and teams leverage the benefits of the ICS assessment. Whether you’re looking to enhance intercultural communication, resolve conflicts, or improve team dynamics, our team is here to help.

Call to Action

If you’re interested in learning more about the benefits of the ICS assessment for your organization, we invite you to schedule a call with Lead at Any Level. Our experienced professionals can discuss how the ICS assessment can make a positive impact on your team’s performance and well-being. Take the first step toward a more harmonious and productive work environment by reaching out to us today.

In conclusion, the ICS assessment is a powerful tool for individuals and teams seeking to navigate intercultural conflicts more effectively. By gaining insights into different conflict styles and learning adaptive strategies, individuals and teams can foster a more inclusive, collaborative, and successful work environment.

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Amy C. Waninger Author Bio

Amy C. Waninger is the Founder & CEO of Lead at Any Level, where she improves employee engagement and retention for companies that promote from within. Amy offers assessments, advisory services, and training on essential skills for inclusive leaders. She is the author of eight books. Learn more at

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One response to “Intercultural Conflict Style (ICS) Improves Teamwork”
  1. […] Better conflict management, especially when paired with an understanding of Intercultural Conflict Styles […]